What is Microsoft Dynamics RMS?

Microsoft Dynamics Retail Management System (RMS) offers small and mid-market retailers a
complete point-of-sale (POS) solution that can be adapted to meet unique retail requirements. This
powerful software package automates POS processes and store operations, provides centralized
control for multi-store retailers, and integrates with Microsoft Office system programs, Microsoft
Dynamics GP, and other popular applications. Microsoft Dynamics RMS is built on a proven Microsoft
platform that adapts to meet unique and changing retail needs.

Streamline transaction processing

• Respond quickly to customer needs with efficient, personalized service.
  
• Work with a customizable POS screen that offers immediate access to prices, availability, and
  stock location.
  
• Access customer histories at the POS; handle multiple tenders and partial payments at
  checkout; and quickly create and process returns, back orders, sales quotes, work orders, and
  layaways.
  
• Expedite checkouts, target customer preferences to offer up-sells and cross-sells, and
  implement automatic discounts for frequent shoppers.
  
• Eliminate credit card terminals and dedicated phone lines for card transaction processing.
  
• Help reduce instances of shrinkage, false returns, credit card fraud, and unauthorized
  discounts with 31 levels of user security features.
  

Set up and use easily

• Minimize disruptions with a solution designed for rapid installation and ease of use.
  
• Work with expert Microsoft Certified Partners to quickly set up and tailor Microsoft Dynamics
  RMS to meet your specific retail needs.
  
• Enable employees to learn POS procedures in minutes with built-in wizards and an intuitive user
  interface.
  
• Customize data fields to track information you want to see about customers, inventory, and
  suppliers.
  
• Keep costs down now and into the future with support for existing computers and OPOS (OLE
  for POS)-compatible peripherals.
  

Enhanced inventory management

• Work with an easy-to-use form to create and modify multi-dimensional matrix items, as well as
  add or remove dimensions from existing items.
  
• Locate items quickly by searching on the supplier reorder number.
  
• Upload item costs to headquarters when cost information changes at the store level, ensuring
  accurate, chain-wide item cost reports based on weighted average.
  

Automate inventory and purchasing management

• Track and manage inventory using any stock and sales method and inventory types that
  include standard, serialized, kit, assembly, matrix, lot matrix, voucher, non-inventory, and
  weighed.
  
• Manage complex, multi-dimensional inventory requirements with easy-to-use matrix forms.
  
• Track item movement and supplier histories, quickly generate purchase orders, and add items
  on the fly.
  
• Export purchase orders to Microsoft Office Excel and Microsoft Office Word for easy
  customization and viewing in a matrix grid format.